Credit Enquiries - Centrix (NZ)
Procedure or function 'Users_GetBySubscriberCode' expects parameter
Failed to Perform Credit Enquiry.
Failed to execute Credit Enquiry request.
Failed to execute Centrix (New Zealand) 'Consumer Product Enquiry' request (Test).
Procedure or function 'Users_GetBySubscriberCode' expects parameter '@SubscriberCode', which was not supplied.
Failed to execute Credit Enquiry request.
Failed to execute Centrix (New Zealand) 'Consumer Product Enquiry' request (Test).
Procedure or function 'Users_GetBySubscriberCode' expects parameter '@SubscriberCode', which was not supplied.
Solution
Go to Tools; Global Settings, Clients, Centrix NZ page. Untick the checkbox ‘Use ‘SmarkLink’ for ‘Consumer Product’ enquiries?'
E409: Unknown Subscriber (Error)
Error Details
Failed to execute New Zealand Centrix 'Ping' request.
Passed PING test.
Failed Commercial Search test.
Failed to execute Centrix (New Zealand) 'Commercial Search' request (Test).
E409: Unknown Subscriber (Error).
Passed PING test.
Failed Commercial Search test.
Failed to execute Centrix (New Zealand) 'Commercial Search' request (Test).
E409: Unknown Subscriber (Error).
Solution
This error may occur when the User Preferences 'Test Mode' setting is checked and the Centrix credentials are for the Production Site.
Uncheck the 'Test Mode?' option found under User Preferences, Clients group, Credit Bureau page.
The remote server returned an error: (401) Unauthorized.
Error Details
Failed to execute Credit Enquiry request
Failed to execute Centrix (New Zealand) 'Consumer Product Enquiry' request (Production).
There was no endpoint listening at https://ws.centrix.co.nz/v16/Consumers.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.
The remote server returned an error: (401) Unauthorized.
Failed to execute Centrix (New Zealand) 'Consumer Product Enquiry' request (Production).
There was no endpoint listening at https://ws.centrix.co.nz/v16/Consumers.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.
The remote server returned an error: (401) Unauthorized.
Solution
Check that you have entered or been supplied the correct credentials.
To do this contact applicationsupport@intersoft.co.nz.
Could not load type 'System.ServiceModel.HttpBindingBase'
Error Details
An unhandled exception has occurred.
Could not load type 'System.ServiceModel.HttpBindingBase' from assembly 'System.ServiceModel.HttpBindingBase' from assembly 'System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'
Could not load type 'System.ServiceModel.HttpBindingBase' from assembly 'System.ServiceModel.HttpBindingBase' from assembly 'System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'
Solution
- A version of Internet Explorer has been installed (some revisions of version 8) that conflicts with the .NET framework. Upgrading Internet Explorer should resolve the issue.
Or
- Re-install the .NET Framework.
- finPOWER Connect requires the Microsoft .NET framework version 4.5 or higher be installed. For more information see TSB1035.