Credit Bureau; new Basiq Bank Account Enquiry service

The Basiq Bank Account Enquiry service is now available. Basiq (by Cuscal) is the Australian Open Banking provider, delivering bank account data, transactions and a range of decision-support reports via the Consumer Data Right (CDR) framework.

Cost Centre

To configure the Cost Centre you will need an API Key from Basiq. Production and Test credentials are configured separately.

The Verify button on the Cost Centre form tests the credentials by performing a full token exchange against the Basiq API and listing the available Event Types. A successful Verify confirms the credentials are valid and the service is reachable.

On the Options page you can specify the following:

• Enable Bank Account Enquiry - turn the Basiq Bank Account Enquiry service on for this Cost Centre.
• Redirect URL - a page to return the applicant to once they have completed the consent journey.
• NOTE. This must be a fully qualified HTTPS URL e.g. https://www.intersoft.co.nz/
• NOTE. Basiq does not accept this URL via the API. It must be entered in the Basiq Dashboard under Customise UI, Flow settings, Redirect URL. The Cost Centre field records the value for reference; use its Copy button to copy it for pasting into the Dashboard.
• Requested days - the number of days of bank-account history requested for each Report (30-730, default 90).
• Email and SMS Documents - the documents that are sent to applicants to initiate the consent journey.
• Default Reports - checkboxes that pre-tick the Reports to run on the Bank Account Enquiry wizard. Users can override per-enquiry. The available Reports are:
• Consumer Affordability
• Business Affordability
• Statements

Webhooks

Basiq can notify finPOWER Connect of events (such as a Report completing) via a Webhook. This allows the Bank Account Enquiry workflow to progress automatically, without users having to click Get Report repeatedly.

To configure a Webhook, finPOWER Connect Web Services must be reachable from Basiq over HTTPS. On the Cost Centre form, use the Update Webhook action to register the Webhook with Basiq for the selected environment. The suggested Webhook Target URL is the Web Services callback endpoint, e.g. https://your-web-services/api/callback/webhook/Basiq

When the Webhook is registered, finPOWER Connect captures and stores the Webhook Id and a Webhook Secret automatically. The Secret is used to verify that inbound notifications genuinely originate from Basiq. Webhooks are configured separately for the Production and Test environments.

Bank Account Enquiry

When using the Basiq Bank Account Enquiry service, the workflow is automated via the Pending Services Wizard. Alternatively, users can click the Get Report button on the Summary Page to progress the enquiry through each stage.

NOTE, depending on the report types selected and how long Basiq takes to produce each one, users may have to click Get Report multiple times to complete the full workflow.

The workflow can be summarised as:

• A Basiq User is created.
• A Consent Link is generated.
• This can be sent to the applicant using the Email or SMS document specified in the Cost Centre.
• The applicant grants consent via Basiq's hosted consent UI, selecting which institutions and accounts to share.
• Upon completion, the applicant is redirected to the Redirect URL entered in the Basiq Dashboard.
• Accounts and Transactions are downloaded.
• For each selected Report, the Report is created on the Basiq side and polled until complete.
• When a Report completes, the data is downloaded in both JSON and PDF formats.
• The original Bank Account Enquiry is marked as Complete once every selected Report has been downloaded.

For more information please contact Basiq and your Intersoft dealer.

The following Summary Page has been added:

• SummaryPage2_BankAccountEnquiryReport_Basiq
• Version: 1.00 (04/06/2026)