Id: | 19904 |
Product: | finPOWER Connect |
Type: | NEW |
Version: | 4.00.01 |
Opened: | 16/01/2023 |
Closed: | 26/01/2023 |
Released: | 20/03/2023 |
Job: | J030320 |
Account Close; Write-Offs now post a Balance Adjustment to bring Principal/ Interest/ Fee Balances to zero
When closing an Account, where the final Transaction is not a Payment, i.e. a Write-Off or Bad Debt Write-Off, the individual Principal/ Interest/ Fee balances may not be left with zero balances.
This does not normally cause a problem as the Account has a zero balance and the reported Principal/ Interest/ Fee balances are all zero. However, on the Transactions page the Balance columns may not be zero.
A new Balance Adjustment Transaction will now be created to adjust the values to bring them all to a zero balance. Note, this occurs when the Account is closed, i.e., not then the Account status is "Closed (Pending)".
NOTE: If re-opening a Written Off Account, you should review the closing transactions and reverse where necessary and/ or write new transactions to bring the Account balances back to where you require them to be.