Article Details
Id:18025
Product:finPOWER Connect Cloud
Type:NEW
Version:3.04.00.28
Opened:22/02/2021
Closed:07/04/2021
Released:01/07/2021
Job: J026005

Timed updates may fail if User has just changed their password

The following views regularly communicate with Web Services to check for changes:

  • Reporting
    • To see if Downloads are ready
  • Processes
    • To update Background and Scheduled Processes grids

If the User happens to update their password at the same time as one of these updates is about to take place, an error may occur. This is more likely when testing with an MS Access database (not supported for production use).

To minimise this happening, these Web Service calls are not rescheduled (to run 2 seconds later) if a password change is taking place. This can be seen in the web browser's developer console, e.g., a warning such as "Rescheduled Processes.RecordLoad due to requests being held" will be shown.

This situation is unlikely to occur in day-to-day use.