Article Details
Id:16682
Product:finPOWER Connect
Type:FIX
Version:3.02.04
Opened:22/01/2020
Closed:23/01/2020
Released:11/02/2020
Job: J023574

Purge; purging Service Logs may fail

Purging Service Logs may fail with the error "Failed to Purge Database. Failed to purge Service Logs. Failed to execute SQL. The record cannot be deleted or changed because table 'ISServiceLog' includes related records.".

This occurs where "Purge Service Logs flagged as purgeabe?" is checked and a child service log is purged before the parent service log.

Note, the Service Log purge function has been updated to firstly purge "failed" service logs first.