Article Details
Id: | 16462 |
Product: | finPOWER Connect |
Type: | FIX |
Version: | 3.02.03 |
Opened: | 17/10/2019 |
Closed: | 19/10/2019 |
Released: | 22/11/2019 |
Job: | J023141 |
Account Close; may fail with "Account Balance is not zero" message
An Account Close may fail with an "Account Balance is not zero" message.
This may occur if there are Interest and/ or Default Interest transactions that are being reversed and recharged in the Account Close.
A workaround is to run Account Processes for the Loan before attempting to Close the Account.
Note, this issue was introduced by a change made in KB Article 16328.