Article Details
Id:15854
Product:finPOWER Connect
Type:FIX
Version:3.01.11
Opened:04/02/2019
Closed:25/02/2019
Released:03/04/2019
Job: J021837

Accounts; loading Financial Summary Page the following error may be displayed "Primary Key does not exist in collection."

When loading the Account Financial Summary Page the following error may be displayed "Primary Key does not exist in collection.".

This may occur because the Opening Schedule includes an Element which has subsequently been deleted.

Note, An Element cannot be deleted once a Transaction exists that uses it.

However, if an Account Transaction (including a recurring Standard Transaction) has a zero value it may be saved in the Opening Schedule but never create a Transaction. In addition, if the Standard Transaction has not yet been processed there will not be an Account Transaction.

This change handles the following scenarios where the Account's Opening Schedule includes a deleted Element:

  • Where an item has a zero value the item is not added to the Schedule and therefore you will not see an issue.
  • If the item has a non-zero value it is added to the item, but the Schedule displays "[Error]" and the row is highlighted in Red.
    • In this case you should contact Intersoft Systems for assistance.