FIX3.00.06 · Released 29 June 2017
FIXfinPOWER Connect
Released in
3.00.06
29 June 2017
  1. Opened12 May
  2. Closed15 May
  3. Released29 Jun
Article 14576 Job J019016

Purge Database; purging Service Logs may fail

Purging Service Logs may fail with an error like "Failed to Purge Database. Failed to purge Service Logs. Failed to execute SQL. The record cannot be deleted or changed because table 'ISServiceLog' includes related records.".

This occurs if there are Service Logs with Parent/ Child links, but not linked to an Account, Client etc.