Article Details
Id:18712
Product:finPOWER Connect Cloud
Type:FIX
Version:3.04.02.20
Opened:09/07/2021
Closed:20/10/2021
Released:06/12/2021
Job: J026968
High Importance

Read-Only Users unable to access database when using Multi-Factor Authentication (MFA)

Read-Only Users (or any User if the database was configured to be Read-Only) were unable to sign in to finPOWER Connect Cloud if Multi-Factor Authentication (MFA) was configured.

The error shown varied depending on the type of MFA configured.

Email and SMS would give the following error:

"Cannot send a MFA code since this database Is read-only."

Authenticator App would simply report that an invalid Username or Password had been entered.