FIX3.02.03 · Released 22 November 2019
FIXfinPOWER Connect
Released in
3.02.03
22 November 2019
  1. Opened15 Oct
  2. Closed17 Oct
  3. Released22 Nov
Article 16454 Job J023126

When running under Web Services, accessing a User's Documents folder may fail

When running under Web Services, e.g., attempting to retrieve a Client Summary page from finPOWER Connect Cloud, the following error may occur:

Could not find special directory 'My Documents'.

This happens under the following conditions:

  • Web Services is not configured to use a Web Configuration (from which the Document Manager path is typically configured)
  • User Preferences does not define a Documents Folder
  • Global Settings does not define a Documents Folder