FIX3.02.02 · Released 17 September 2019
FIXfinPOWER Connect
Released in
3.02.02
17 September 2019
  1. Opened5 Sep
  2. Closed13 Sep
  3. Released17 Sep
Article 16328 Job J022891

Account Close; fails with "Account Balance is not zero"

Closing an Account may fail with a message like "Failed to commit Account Close. Failed to set Account '55813' to Closed Pending status. Account Balance is not zero."

This occurs under the following scenario:

  • Account is Closed (Pending) - which also posts an Interest Transaction (with no audit information)
  • Interest is Suspended
  • Account is Re-Opened

The Close tries to reverse the Interest Transaction from the previous Close - but it is not handled properly.