Article Details
Id: | 16290 |
Product: | finPOWER Connect |
Type: | NEW |
Version: | 3.02.01 |
Opened: | 08/08/2019 |
Closed: | 23/08/2019 |
Released: | 12/09/2019 |
Job: | J022714 |
Flo2Cash Import Services [AU and NZ); may not match to original Account
If the file was exported to Flo2Cash using either "Flo2Cash (Code) New Zealand" or "Flo2Cash (Reference) Australia" then importing the dishonour file may not match back to the original Account.
The issue was the import was only trying to match to the Flo2Cash Plan ID which was not the Account code.
Note, to work properly the Reference (defined under Payment Details) should be set to the Account's code.