Article Details
Id: | 15625 |
Product: | finPOWER Connect |
Type: | FIX |
Version: | 3.01.08 |
Opened: | 08/06/2018 |
Closed: | 08/06/2018 |
Released: | 13/12/2018 |
Job: | J020874 |
Combine Clients wizard; may fail with an "Invalid merge item Group 'ContactMethods', Item 'EMAIL 1'" error
The Combine Clients wizard may fail to complete the merge with the following message "Failed to merge duplicated Client '[Id]' with Client '[Id]'. Invalid merge item Group 'ContactMethods', Item 'EMAIL [Number]'.".
This occurs if a Client Contact Method on both Clients has notes but no detail such as the Phone Number or Email.
Note, Contact Methods with no value in the second Client will not be included.