Article Details
Id:15388
Product:finPOWER Connect
Type:FIX
Version:3.01.05
Opened:26/07/2018
Closed:26/07/2018
Released:27/08/2018
Job: J021062

rPPSR NZ Interface; Debtor Advice may fail with a "Failed to load Client" error

In the new rPPSR NZ Interface the Debtor Advice may fail with a "Failed to Publish Document '[DocumentId]'. Failed to get Financing Statement Clients for Security Statement. Failed to load Client '[ClientId]'. Record not found." error.

This is because the new PPSR Interface loads the latest Financing Statement from the PPSR, then matches the PPSR Debtor back to the Client (based upon the Debtor Reference) - rather than simply printing what is loaded in finPOWER Connect. The issue is where the Client's Id includes a full stop.

A full stop is used to distinguish an AKA from the main Client, as in the Debtor Reference is Client Id + "." + AKA Pk; or just Client Id for the main Client. Where the Client Id includes a full stop finPOWER Connect always expects the Debtor to be an AKA - hence the issue.

Additional logic has been added to handle this scenario.