Article Details
Id:21905
Product:finPOWER Connect
Type:FIX
Version:4.01.03
Opened:30/09/2024
Closed:30/09/2024
Released:05/12/2024
Job: J034374

Log pages; dragging a file onto the Log grid may not include an extra warning regarding not adding a Log

If a file is dragged on to the Log grid on the Client Log page, for example, finPOWER Connect will create a new Log and copy the file to the Files page for the record.

If the file already exists finPOWER should have warned "NOTE: A new Log will NOT be created if you choose to overwrite the existing file since this file is already linked to a Log." or if creating a conversation thread "NOTE: A new Log will be created even if you choose to overwrite the existing file since you have chosen to continue a conversation thread.".

This means that if the User clicked "Yes" to overwrite the existing file, and it is not a conversation thread, a Log will not be created - as there is already one pointing to that file.

Note, if the User clicks "No" the file is saved with a date/ time stamp in the filename, and in this case a Log is created.